Product FAQS

Pigments

1. What is the difference between the Original Pigment line and the Concentrated Originals line?
   
   
2. How much color retention can I expect in the healed procedure with the Original Pigment Formula versus the Concentrated Original Formula?
   
   
3. What color should I choose for my client’s procedure?
   
   
4. How do I perform a color test?

Purchasing Equipment and Product

1. Where are you located and can I pick up my order if I live near your location?
   
   
2. Can I shop online?

Additonal Products and Equipment

1. How much should I expect to spend on the equipment and supplies to get started in this business?
   
   
2. What are consent forms and why do I need them?
   
   
3. Where can I order the consent forms?
   
   
4. What is spore testing and what are the requirements for my state?
   
   
5. How do I use the anesthetics?
   
   
6. Should I give my clients anesthetics to take home with them to apply before the procedure?
   
   
7. What steps should I take to avoid possible toxic side affects of topical anesthetics used in preparation for invasive tattoo procedures?
   
   
8. How long do your topical anesthetics last?
   
   
9. If I freeze my anesthetics, will they last longer?

Pigments

1. What is the difference between the Original Pigments & the Concentrated Originals line?
   The Concentrated Originals have a higher pigment load and corresponding higher color retention compared to the Original Formulas.
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2. How much color retention can I expect in the healed procedure with the Original Pigment Formula versus the Concentrated Original Formula?
   Immediately following a procedure, the tattooed area is darker than the final result will be when it heals in 4 to 6 weeks. Expect to lose 20-30% of the color with the Original Formula and 5-10% with the Concentrated Original Formula.
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3. What color should I choose for my client’s procedure?
   All skin types, as well as one’s personal preferences in makeup, are different. A thorough consultation and good communication with your client will ensure their satisfaction. Color testing will eliminate any doubt regarding the final result.
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4. How do I perform a color test ?
   A color test or patch test is performed by tattooing an area the size of a freckle in an inconspicuous area such as behind the ear inside the hairline with the color of choice.
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Purchasing Equipment and Product

1. Where are you located and can I pick up my order if I live near your location?
   If you would like to pick your order up at one of our locations, please call 800-642-1096 and place an order with our sales service department.
   
   Corporate headquarters is located at: 2500 E. Randol Mill Rd, in Arlington, TX 76011. To create a Google Map and directions, click here.
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2. Can I shop online?
   Yes, it's easy. In fact, online shoppers even gain access to exclusive discounts and promotions. To begin shopping, click here. If you have any questions feel free to chat with us or call Customer Service at 800-642-1096.
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Additonal Products and Equipment

1. How much should I expect to spend on the equipment and supplies to get started in this business?
   You can get started for as little as $800. We have starter kits that include a machine, anesthetics, colors, and supplies starting at $1,200 and ranging up to $5000 or more for a well-stocked clinic with a state-of-the-art machine. Call Customer Service at 800-642-1096 for more information.
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2. What are consent forms and why do I need them?
   A consent form is a legal document filled out by the client that shows approval and gives permission for what is planned or done by another person. Consent forms also ensure that the technician has collected all relevant information from the client including a thorough medical history and the client has been advised of the potential risks affiliated with the procedures as well as proper aftercare of the procedure to ensure optimum results.
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3. Where can I order the consent forms?
   We offer personalized consent forms on CD. For more information about getting your own personalized consent form, call Customer Service at 800-642-1096.
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4. What is spore testing and what are the requirements for my state?
   State laws require that all needles and reusable equipment that come in contact with the skin be sterilized. Sterilization equipment, such as autoclaves, should be spore tested to ensure proper function. State laws vary. See the map below your state’s regulations on spore testing.
   
   
   (Map data current as of May 2007 from the www.globalautoclave.com)
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5. How do I use the anesthetics?
   Each anesthetic is different and contains different levels of active ingredients. Please follow all directions on the outside of the anesthetic container.
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6. Should I give my clients anesthetics to take home with them to apply before the procedure?
   No. Topical anesthetics should only be applied by a permanent cosmetic professional (you) or under your direct supervision in your office.
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7. What steps should I take to avoid possible toxic side affects of topical anesthetics used in preparation for invasive tattoo procedures?
   Some of the steps to take include:
   • Only use anesthetics that are manufactured in an FDA approved laboratory.
   • Store your topical anesthetics at room temperature away from heat and light.
   • Read and follow the directions on the bottle carefully.
   • Apply topical anesthetics on small areas only. Do not cover large areas (i.e. entire back or legs)
   • Do not use occlusive dressings. (i.e. Do not cover the anesthetic with plastic wrap or other covering.)
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8. How long do your topical anesthetics last?
   TLC, Incredible I-Cream, Duracaine and Super Anesthetic have a shelf life of two years from the date of manufacture.
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9. If I freeze my anesthetics, will they last longer?
   No. Store your anesthetics in a cool dark place. Refrigeration and/or freezing the product can actually break down the integrity of the active ingredients.
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